All About American Chimney & Masonry
The Mission of American Chimney and Masonry, Inc. is to bring our customers Peace of Mind by consistently exceeding their expectations in how we care for them and their home. We will build a team committed to excellence in technical and ethical standards, and to success in making the company a model for the industry.
Every company has a culture and we feel blessed that at American Chimney and Masonry our culture is like a family. One reason is that many of us have been working together for a long time and when we add a new member to the team, we welcome them into the fold. And just like family, there are a set of expectations that each member is expected to take on and contribute to the greater good of the company.
Below there are links that describe exactly what we expect from everyone associated with our company. We help and pay for the education and certification of our personnel so our customers can rest assured that they are getting the most up-to-date service and technologies available in our industry. We look forward to visiting with you about your current and future chimney and fireplace needs.
All our technicians are certified by the Chimney Safety Institute of America and versed in all fires codes and standards of the National Fire Protection Association. Those who are not yet certified are in preparation for certification and work under the supervision of someone who is certified; these people are only given work equal to their level of training. We won’t send someone out to practice on you!
Make sure your chimney company complies with these 7 consumer protection policies and strict standards of ethical behavior. Watch out for contractors or others in the service industry that may lack integrity or ethics. Things like making promises they don’t keep or maybe quoting a low up-front price, then tricking you with expensive add-ons you don’t need.
Our technicians have an average of 12 years experience. We have cleaned, serviced or repaired over 15,000 chimneys since 1989. We also continue our education with weekly training and by attending workshops, conferences, and industry trade shows.
In 1994, the daughter of American Chimney’s founder was diagnosed with diabetes. Since that time the company has donated a portion of it’s profits to the Juvenile Diabetes Association. Each year we sponsor a rest stop at the Walk for the Cure in Portland, Oregon. We also are regular contributors to the American Diabetes Association.